Thank you for choosing Explore Travels for your journeys and experiences. We are committed to ensuring that all physical products, travel documents, and service confirmations reach you in a safe and timely manner.
🚚 Shipping of Physical Items
From time to time, we may ship physical items to our customers, such as:
- Travel kits or welcome hampers (for select packages)
- Merchandise (T-shirts, caps, etc.)
- Printed travel documents (if requested)
Shipping Coverage
✅ We currently offer shipping across India.
✅ International shipping is not available at this time.
Processing Time
- Orders are processed within 2–3 business days after confirmation.
- You will receive an email/WhatsApp notification with shipping details once your order is dispatched.
Estimated Delivery Time
- Within West Bengal: 3–5 business days
- Rest of India: 5–7 business days
Note: Delivery timelines may vary during peak seasons, holidays, or due to unforeseen circumstances.
📨 Delivery of Travel Documents & Booking Confirmations
Your travel documents and booking confirmations will be delivered via:
- Email (PDF format)
- WhatsApp (for quick access)
- Printed copies (upon special request or for group departures)
Timeline
- Group Tour Confirmations: Within 48 hours of booking and payment
- Customized Tour Confirmations: Within 2–5 business days, depending on complexity
- Final Travel Vouchers & Itinerary: Sent 7 days before departure or earlier as applicable
⚠️ Important Notes
- Please ensure you provide accurate delivery addresses and contact details during booking.
- Explore Travels is not responsible for delays caused by courier services, incorrect addresses, or circumstances beyond our control.
- In case of non-receipt of travel documents within the specified timeframe, please contact our support team immediately.
📞 Need Help?
If you have any questions regarding shipping or delivery, feel free to contact our support team:
📲 Call/WhatsApp: +91 87773 66094 / +91 90918 73080
📧 Email: support@exploretravels.in
We’re always happy to assist you!
Explore Travels — Turning Journeys into Lifelong Memories.